When sending packages for domestic workers to Indonesia, finding the best service provider is arguably the most important aspect of making sure that the shipment is delivered in the most effective, efficient, and safest way possible.
The said service is vital, and because of that, you would want to understand and weigh your options before finalizing a deal with a specific service provider. This is most true if you are sending packages for business purposes. Remember, not all service providers out there are created equal; therefore, it is best to take note of a couple of factors to make sure that you are going to get your money’s worth.
There are so many logistics companies in Singapore, and it is best to choose one that is based on the following:
Speed of delivery
The time that it takes for customers to receive their items from a courier service has a direct impact on your decision. Perhaps recipients may not become happy with the said service and may become turned off.
Bear in mind that the time it may take for your clients to receive their goods can make or break your brand. Consequently, they may buy from your competitors in the near future.
Remember, consumers view the delivery process as an extension of their overall shopping experience, and customer satisfaction has a direct relation to shipping speed. In line with this, it is important to note that advances in the logistics industry have been significant over the past years, and many entities are putting a premium on the reduction of delivery times.
Putting the said factor into consideration, it is best to go for a service provider that guarantees delivery speed.
Reputation
When sending packages for domestic workers to Indonesia, reputation is a must. That said, when selecting a company, it is best to go for a particular entity that is backed by a long history of customer satisfaction, reliability, safety, and everything in between.
Also, logistics companies carry a lot of responsibility, and they need to take utmost care of the items that they deliver. At the same time, they need to deliver them on time and satisfy the customer that they are delivering the items. This is the reason why many well-known brands are chosen instead of their competitors.
Your company is going to be perceived in a wider sense, along with entities that you partner with. The reputation of the logistics companies that you partner with is going to provide confidence to consumers and can play a very significant role in their willingness to purchase, especially expensive products.
Shipping fees
While a huge number of consumers, especially those who are frequently sending packages for domestic workers to Indonesia, are willing to pay a little extra for faster shipping, it would not hurt if you go for the lowest possible expenses. In line with this, it is important to note that lower costs automatically translate to slower shipping.
Also, bear in mind that some companies take in shipping costs in their set pricing models. That said, getting the lowest rates from tried and tested logistics companies can also translate into increased profits. Increased profits that can be used to scale up the business.
There are a significant number of companies out there that offer affordable rates with relatively fast shipping.
Tracking function
Back in the day, tracking was something that only a few companies can offer. However, because of vast improvements in technology, it is a given feature that many logistics companies, even those that are based outside Singapore offer.
With the said feature, logistics companies provide tracking status updates via email, instant messaging apps, text messages, and so on. Some entities may even offer the said updates with visuals that show the stage of the shipping process.
Customer service
Customer service is an important factor that you should not take for granted. You can test this by analyzing their responsiveness when communicating how they are going to handle issues that may arise during the shipping process.
In addition to responsiveness, for obvious reasons, it is important to go for a logistics company that provides customer service on a 24/7 basis.
Safety
It is best to opt for a shipping company that exudes safety awareness. That said, it is best to inquire about their safety procedures and if possible, ask for pictures of their storage facilities. Remember, the items that you are going to ship are going to be kept there.
If a particular company lacks safety measures, it is best to go for another one that can address your safety concerns.
Summing up
By taking note of the requirements that were elaborated above, sending packages for domestic workers to Indonesia is going to be as safe as well as efficient as it can be. Plus, if you are doing the said task for business purposes, your business is going to be as profitable as it can be.
