After getting the Rockspace WiFi extender setup done, you can enjoy internet access even in those areas of the home where you had no internet signals earlier. But many users report that their Rockspace extender stopped working after some time. What is the possible reason for this? What you can do to get rid of this problem? The tips and tricks given in this post will help you out. Stick to reading without skipping any point.
How to Fix Rockspace Extender That Stopped Working?
1. Perform a Power Cycle
There is a possibility that software glitches are causing the trouble and hence the extender stopped working. To do away with these temporary glitches, you should power cycle your extender once. Plus your extender gets some rest with this. To perform the power cycle, first, you need to remove the connection between the extender and the router. After that turn off the extender and let it sit for some time. Thereafter, make the connections again and turn on the extender. This completes the power cycle process.
Try accessing its network now. Does this work? No? You know what you should do. Yes, try the next hack.
2. Reconnect the Devices
A faulty connection between the Rockspace extender and the host router can also be the reason why the extender stopped working all of a sudden. Thus it is recommended to verify the connection between the two devices. Better try to reconnect them while also examining the cable and the condition of the ports in use. There ought to be a finger tight connection. Replacing the cable might be needed to ensure a secure connection.
If you have connected the extender to the host router wirelessly then there could be an excessive distance between them which is causing the problem. The extender has to be placed within the range of the router’s WiFi so that there’s a smooth signal transmission. Bring the devices closer now to fix the problem. However, refrain from placing them so close that their signals clash.
3. Verify Power Supply
Another possible cause that affects the working of the extender is the poor power supply. Pwrhaps the extender is powered off or it is not receiving a consistent power supply. Check the same. Look at the power cable and the power socket in use. Try using an alternative power socket if the current one in use looks damaged. Also, the cable mustn’t be loosely plugged in.
4. Relocate the Extender
Have you placed your Rockspace WiFi extender at a location where it has to share location with devices or appliances emitting radio waves? Yes? This can be the possible reason why your extender is not working. You must relocate the extender now away from any such devices to avoid signal interference.
Apart from that, you need to keep it away from reflexive surfaces, large water bodies, etc.
5. Update its Firmware
An older version of the firmware on the Rockspace extender can also cause it to stop working suddenly. Looks like you forgot to update your extender and hence are facing the issues. Thus, you need to update the firmware on it now. But if the extender is not working then you can not access the Rockspace extender setup page where you can update its firmware.
It is thus suggested to first reset your extender and reconfigure it and then get the firmware updated to the latest version. Who knows just by resetting the extender, the issue gets resolved.
How to Reset Rockspace WiFi Extender?
- Disconnect the cable connecting the router to the extender.
- Ensure a stable power supply.
- Find the Reset hole on the extender.
- Push it gently using a paper clip.
- The extender is now running on the default factory settings.
Now you got to set it up once again by using any method that you prefer.
The Closing
We now conclude this post about how to fix a Rockspace extender that stopped working after setup. Consider updating it to the most recent firmware version now by logging in. This will help you enhance its performance and avoid certain issues with it.
