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Asked: 8 months ago2024-11-28T14:40:29+05:30 2024-11-28T14:40:29+05:30

What details should I have ready when calling Kayo Sports Contact Number Australia for troubleshooting?

Helpdesk Australia
Helpdesk Australia
What details should I have ready when calling Kayo Sports Contact Number Australia for troubleshooting?
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    1. Helpdesk Australia
      Helpdesk Australia
      2024-11-28T14:46:08+05:30Added an answer about 8 months ago

      When calling Kayo Sports Contact Number Australia for troubleshooting, having the following details ready can help streamline the process: Account Information: Your registered email ID or phone number associated with your Kayo Sports account. Device Details: The make and model of the device you’re uRead more

      When calling Kayo Sports Contact Number Australia for troubleshooting, having the following details ready can help streamline the process:

      1. Account Information: Your registered email ID or phone number associated with your Kayo Sports account.
      2. Device Details: The make and model of the device you’re using (e.g., smartphone, tablet, Smart TV).
      3. App Version: Ensure your Kayo app is updated and provide the current version if asked.
      4. Error Messages: Take note of any error codes or messages displayed on your screen.
      5. Internet Connection Details: Information about your Wi-Fi or mobile data provider, speed, and any connectivity issues.
      6. Payment Information: If your issue is billing-related, have details of your last transaction or payment method.
      7. Troubleshooting Steps Tried: Mention any steps you’ve already attempted to resolve the issue.

      Providing these details will help Kayo’s support team resolve your issue quickly and efficiently.

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