Imagine a bustling call center. Phones are ringing, agents are typing away – it’s a symphony of customer service in action. But lurking behind the scenes is a silent hero: the Interactive Voice Response (IVR) system. Often unseen and sometimes ...
TIMES OF RISING Latest Articles
On: January 21, 2024
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Omnichannel IVR Solutions: Integrating Multiple Platforms
The customer service industry has been using Interactive Voice Response (IVR) technology for over forty years now. Customers now are enjoying a seamless and integrated experience from companies thanks to the revolutionary rise of omnichannel IVR in recent years. So, ...
On: January 5, 2024
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Fab Flavours’ Delicious Chocolate and Mango Flavours
Fab Flavours is known for its unique and delicious flavour combinations, and their chocolate and mango flavours certainly do not disappoint. Whether you’re a chocolate lover, a fan of mango or simply looking for something new and exciting to try, ...
On: December 29, 2023
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Top 6 Benefits of Srinagar Tourism
Nestled in the heart of Kashmir valley, Srinagar is often described as the crown jewel of India. This magical city, set on the banks of the Jhelum River, is known for its natural beauty, gardens, lakes and temples. Srinagar has ...
On: November 23, 2023
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Budget-friendly ways to enhance an organization’s Cybersecurity
As the use of technology is increasing in today’s times, the risk of cybersecurity is also increasing. Loosely secured IT systems and infrastructure, interconnected IoT devices, and phishing emails are more prone to cyber-attacks. While large corporations have all the ...
On: November 20, 2023
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IVR Solutions: Offering Scalable and Efficient Automated Call Handling
Automation has entered every industry today, and customer support is no exception. If your business is in the customer support or call center sector, the best choice in the current market situation is to focus on automation efforts. This is ...
On: November 20, 2023
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Top Data Scientist Skills You Should Master in 2024
Recently, there has been a growing demand for data science professionals. This unexpected surge in the need for workers is also driven by a number of factors. This includes a young and flexible workforce, a growing demand for digital competence, ...
On: October 8, 2023
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Innovative Use Cases: Unique Ways Businesses Are Using Voice Call API
Ever thought about how you can pivot your brand into the futuristic age with just the power of voice? Yes, you read that right. No fancy holograms or AI robots, just the magic of the human voice, amplified by modern ...
On: September 22, 2023
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ASPAM IIS – The Leading Private School in Sharjah
ASPAM Indian International School (IIS) is a leading private school in Sharjah that offers a world-class education to students. Located in the heart of the city, the school is known for its excellent academic programs and state-of-the-art facilities. Sharjah is ...
