Error CC 501 in QB can occur when the user tries to connect the financial institution with QuickBooks. The main contributor to this issue can be the failure to access transactions for different reasons. This could be due to some “server issue”, “damaged transaction”, QB being set up improperly, or the “Windows Registry being corrupted”. This article will clear all the doubts in your mind related to QuickBooks Error Code 501 by describing the different methods that can be used to fix it.
Factors that can lead to QuickBooks Error CC 501
Some main causes of this Banking error in QuickBooks are:
- Some back end server maintenance may be going on.
- QuickBooks program is installed incorrectly.
- Windows registry may be corrupted.
- System Security programs like antivirus or firewall do not allow connection between bank and QuickBooks.
- The transaction file could be damaged
Different workable methods to solve QuickBooks error CC 501
Go through each method discussed below and check if the error gets fixed after implementing each of the methods.
Method 1: Go for updating of the Transactions
The steps to update transactions are:
- Log in to QuickBooks, then go to Transactions.
- Now, click Update Now, and let the process reach its completion.
- When transactions are updated, open QB again and then try to connect to the Bank one more time. This should resolve QuickBooks Error 501
Method 2: Go for QuickBooks updates
The steps to update QuickBooks are:
- Run QuickBooks program, then jump to Help.
- Now, click Update QuickBooks, then Update Now.
- Restart QB again, then install these updates.
- Try again to connect to the bank. This should deal with such error.
Method 3: Removing Junk files
Deleting junk files can help fix QuickBooks Error 501. To do this, proceed as follows:
- From Start tab, search for cleanmgr.
- The Disc Clean up tool will open, here pick Drive C, then press Enter.
- Next, tick mark delete the temporary files, then proceeds with cleanup.
- Another way is to type %temp%, in run and then manually delete the temporary files.
- When the files are removed, run QB and try to connect to the Bank again.
- This has proven effective in fixing this issue in many cases.
Method 4: Account deactivation
It is prudent to deactivate the account and the set it up once again. The steps to do it are:
- Run QB, then go to Tools men
- Then, pick Account List, and then pick the account.
- Click Edit, and then Online Server.
- Go for the Deactivate option.
- Make attempt to reconnect, then setup the account again by clicking on Setup Now.
- Choose Online Services, then hit Setup.
- Provide correct login credentials of the bank.
Method 5: Reinstall QuickBooks desktop
The steps to reinstall QuickBooks desktop are:
- Go for Control Panel, and there click QuickBooks.
- Then, choose Uninstall/Change, then click Uninstall.
- Wait till the process is done. Now, reinstall QuickBooks and activate the program.
- When all is done, try connecting QB with Bank. Error code cc 501 should be resolved.
Conclusion
This blog articulated different helpful methods to fix QuickBooks Error CC 501. For more help, you can call us at 1-800-761-1787.
