It is a payroll update error that can be observed due to diversified causes. Notably, the error appears in the form of a message that states, “Error 15270: The payroll update did not complete successfully.”
While the major cause of this error can be attributed to a corrupted installer, other causes include poor internet connection, an active payroll subscription, virus intrusion, and a plethora of other causes.
What is Error Code 15270 in QuickBooks?
QuickBooks update error 15270 observed especially when updating QuickBooks payroll from within the accounting program. It may occur due to “wrong I.E configuration”, “FCS service”, “outdated digital signature certificate”, and other reasons.
Causes of QuickBooks Error code 15270
The most common causes that can lead to this QuickBooks update error 15270 include:
- Using the wrong technique to map the shared download drive.
- The “Internet Explorer settings” can be configured incorrectly.
- Firewall blocking the access of QuickBooks with the server.
- Last but not least, “poor connection” could also result in “Error code 15270 in QuickBooks”.
Walkthrough to Troubleshoot QuickBooks Payroll Update Error Code 15270
Multiple troubleshooting strategies can work out towards the “resolution of payroll update error 15270 in QuickBooks”. Pertinently, these may or may not work for other errors belonging to 15xxx series. So, its better to check other blogs on our website for the resolution of those errors.
Method 1: Disabling User Account Control (UAC)
The procedure to turn off the User Account Control is given as follows:
- The starting step is to “tap on the start menu” and from there, go to the “Control Panel” tab.
- After that, move to “User Accounts”.
- Opt for the option to “Change User Account Settings”.
- The subsequent step requires “moving the slider to never notify”, and when done with that, hit on “Ok”.
Method 2: Update QuickBooks manually
Users should try the manual procedure to update QuickBooks Desktop. This simply requires the user to “navigate to the Intuit website”, and once there, head to the “Download” page. Therein, provide the product details, the year and the information related to the product, and then “download the update”. The next step requires installing the update by “double-clicking the downloaded executable file”.
Method 3: Check if the QB Payroll subscription is active
This can be a major reason of QuickBooks Error 15270. To check the status of the subscription, proceed as per the following guidelines:
- Start by heading to the “Employees tab in QuickBooks”.
- The next move is to go to “My Payroll Service” tab, and once there, head to the “Account/Billing Information tab”.
- Observe the details in the “QuickBooks Payroll Account Maintenance” and then “check the status of the subscription”.
Method 4: Repair QuickBooks
If the above troubleshooting methods don’t rectify the update error 15270 in QuickBooks, users should repair QuickBooks, the walkthrough for which is given below:
- Start off by “opening the Control Panel” and after that, go for the “Programs and Features” tab.
- Now, tap on “QuickBooks” and go for the “Uninstall/Change tab”.
- Then, hit on the “Repair” button and abide by the instructions on the screen.
- When done, go for a system restart and try the update process once again.
Summing Up!
This article discussed all the avenues of fixing QuickBooks update error 15270. If the error still occurs and you want to discuss the issue with our QuickBooks payroll error support experts, just give us a call at the helpline 1-800-615-2347.
