The Internet has converted the world into one global marketplace. The healthcare sector has benefitted the most from this. Today, you can avail of international healthcare services from anywhere in the world, regardless of your location. Healthcare services further facilitate this by integrating medical translation software into their global patient management strategy. Hence, developing and integrating medical translation software is now a lucrative business for a business software development company.
Consequently, many software development companies have mushroomed, with each claiming expertise in building translation software. However, healthcare facilities must be conscientious in their choice of software developer.
Why must a software development company in USA excel in medical translation software?
As the name suggests, medical translation helps translate all healthcare documents from one language to another. You can achieve this translation using medical document translation software. Medical translation allows patients and other healthcare industry-related people access to information in their native language. Integrating this translation capability into their medical software is a good business proposition for healthcare providers. It helps them enhance their reach globally and increase conversions.
However, for a software development company in Dallas, while it may mean big business, developing this software is a big challenge. Here, the quality of the medical translation software depends on its efficiency and accuracy. However, the criticality of the content makes it challenging to achieve both. Hence, despite many claiming to make exceptional translation software for healthcare professionals, only a few software development companies excel in this field.
Translating medical details requires pin-point accuracy. One tiny mistake can alter the course of treatment. The consequences of such errors can be fatal and lead to financially consuming legal battles.
Additionally, most healthcare companies also require urgent delivery of this software. Facilitating fast and error-free delivery of medical translation software requires a combination of excellent human translation and cutting-edge technology. Only the top software development companies in USA have such enhanced human and technical capabilities.
How to choose a medical translation software development company in US
Medical translation is complicated. It has some peculiar requirements, procedures, and regulations. The essential factors that make a medical translation software stand out include:
- Knowledge of Latin because medical jargon is mostly Latin-based
- Extensive and accurate proficiency in medical technical jargon
- Pre-defined quality standards that ensure translation accuracy, like EN 15038
- Excellent understanding of the legal policies, laws, and regulations that govern different verticals of the healthcare sector
- Using machine translation is an absolute no since they have a limited understanding of contexts and tend to translate literally
- Stringent quality control procedures to ensure pin-point accuracy of the translations
Healthcare providers can only achieve proficiency in all of the above by collaborating with the right software development company in the US. Concentrating on a few key factors will make this choice relatively easy. They will also help healthcare providers simplify their pursuit of the right software development company. So, let us briefly look at these factors.
Determine your translation needs
Different healthcare verticals have different translation needs. For example, the translation expertise required to serve patients differs from that needed to deal with a local pharmacy.
Generally, in the healthcare sector, 4 different types of medical documents require translation into local languages. These include:
- Medical documents such as device manuals, product information, and guides, medical equipment labeling, etc.
- Clinical practice and research documents like patient information, medical treatment history, medical reports, protocol synopses, etc.
- Pharmaceutical documents like a summary of product characteristics, patient leaflets, etc.
- Marketing documents like healthcare website content, brochures, advertisements, etc
Since translation needs change with the services offered by the different healthcare verticals, a healthcare provider must first define its needs. This will help streamline their requirement. Consequently, clarity will underscore requirement discussions with a business software development company. Hence, healthcare providers must thoroughly assess the kind of medical translation software they require before seeking a software development company.
Assess the quality of services offered
Go through the certifications and customer reviews acquired by a healthcare software development company in USA. They will help prove the quality of services offered. However, receiving good customer reviews and feedback is not definite proof of good service. The courage to put up bad reviews with prompt responses showcases the software developer’s willingness to better their services. Hence, they are better evaluators of the service quality offered.
A good market reputation also plays a vital role in finalizing the medical translation software developing partner. Further, quality assurance certifications like ISO 9001, EN 15038, ISO 17100, etc. help enhance this reputation. Check these out to understand the service and software quality offered.
Research the provider’s technical proficiency
Medical translation requires a unique combination of technology and human brilliance. Additionally, the healthcare industry has its own technical jargon and terminologies. Hence, chose a business software development company with prior experience in healthcare translation. Such a company will understand the healthcare translation requirements and service them better in the software they develop.
Consider their turn-around-time
Healthcare is a fast-paced industry. Hence, every medical translation software development project is characterized by a pressing urgency for delivery. Therefore, consider and compare the software development TAT the software development companies offer.
Ideally, it would be best if you opted for the one offering quality software within the shortest time possible. However, ensure no compromises are made in the levels of accuracy maintained. Additionally, the resulting medical translation content must meet the local standards defined for that particular region. As a healthcare provider, you must link all the above factors to make the final selection.
Evaluate the costs against the software capabilities
A custom software development company in USA will estimate the budget based on the features, functionalities, capabilities, design, etc., you want to integrate. However, you must negotiate for additional capabilities the software-developing company is willing to provide. Getting more for the same budget will ensure the best value for your investment.
Medical translation software development is a high-competition segment. Hence, the top software development companies in USA will definitely offer extra incentives to procure your project. Capitalize on it.
Look for the security measures they incorporate
Healthcare software development must adhere to stringent data security regulations and compliances. For example, HIPAA, a medical regulatory body, stringently regulates the security and privacy of patient data. You must choose a business software development company certified by HIPAA. You will gain peace of mind knowing that such companies will integrate measures to ensure data security and patient information privacy.
Check out their cultural expertise
A translation software developer also needs an extensive knowledge of the local language and culture. A software development company in New York must understand the nuances and differences in the usage of words to enhance translation accuracy and effectiveness. So, ensure that your selected medical translation software provider is familiar with the local dialects and cultures of different countries.
Understand the support offered
Healthcare works 24/7 as it provides critical medical cases. A delay might give rise to unwanted consequences. Hence, ensure that the medical translation software developer provides round-the-clock support. Select companies that communicate promptly and are available to address software issues as and when they arrive.
Also, look into the after-development sales and support offered. Signing a maintenance contract will give you access to dedicated resources. Leverage this to ensure flawless software execution.
Conclusion
The factors determining the choice of a business software development company are interconnected and interdependent. Hence, healthcare service providers must be extremely stringent in their choices. They must choose the medical translation software provider that offers the best value for money in the shortest possible time.
