Ultimate Guide to Determine the Quality of Refurbished Phones in UAE

A refurbished mobile can be a great option if you’re in the market for a smartphone but don’t want to pay full price for a brand new device. Refurbished phones are devices that have been previously used, but have been restored to their original condition through a refurbishing process.

However, determining the quality of a refurbished phone can be tricky, especially in the UAE where regulations around refurbished devices can be lax. In this ultimate guide, we’ll review what you need to know to determine the quality of refurbished phones in the UAE.

Understanding Refurbished Phones

Before delving into the factors determining the quality of a refurbished mobile, it’s important to first understand what a refurbished phone is. Refurbished phones are devices previously used but have been refurbished to restore them to their original condition.

It can include replacing faulty components, fixing cosmetic damage, and ensuring the device meets the original manufacturer’s specifications.

One key difference between refurbished and used phones is that refurbished phones have been restored to a like-new condition, whereas used phones are sold as-is. It means that refurbished phones often come with a warranty, which is not typically the case with used phones.

Factors to Consider when Determining the Quality of Refurbished Phones

When determining the quality of a refurbished phone, several factors must be considered.

Physical Condition 

The phone’s physical condition is a crucial factor to consider when determining its quality. It includes the quality of the screen, any scratches or dents on the device’s body, and the condition of the buttons and ports.


Another important factor to consider is the performance of the device. It includes the battery life, processor speed, and memory and storage capacity.


The software on a refurbished mobile is also important to consider. It includes the operating system, pre-installed apps, and software updates.


Finally, it’s important to consider any accessories that come with the refurbished phone, such as the charger, cable, and headphones.

refurbished phones in uae

Tips for Determining the Quality of Refurbished Phones in UAE

There are several tips to remember when determining the quality of refurbished mobiles in UAE.

Research the Seller 

One of the most important tips is researching the seller. Look for reviews from previous customers to get an idea of their reputation. You can also check if the manufacturer authorizes the seller to sell refurbished phones.

Check for Certification 

Certification is another important factor to consider. Look for certifications such as Certified Pre-Owned (CPO) or Certified Refurbished. These certifications mean the device has been inspected and restored to its original condition.

Look for Warranties and Return Policies 

Check if the refurbished phone has a warranty or return policy. It will give you peace of mind if there are any device issues.

Consider the Price

 While looking for a good deal is important, be cautious of prices that seem too good to be true. A significantly lower price may indicate a lower-quality refurbished phone.

Inspect the Phone in Person 

If possible, inspect the refurbished phone before purchasing. It will allow you to check the device’s physical condition and test its performance.

Ask Questions 

Don’t be afraid to ask questions about the refurbished phone. Ask about the refurbishing process, any repairs, and the warranty or return policy.

Where to Purchase Refurbished Phones in UAE

There are several options for purchasing refurbished phones in the UAE.

Authorized Retailers 

One option is to purchase refurbished phones from authorized retailers. The manufacturer has authorized these retailers to sell refurbished devices, which means they are likely to be of higher quality.

Online Retailers 

Online retailers like Amazon and Souq also offer refurbished phones. Read reviews and check the seller’s reputation before making a purchase.

Refurbishing Companies 

Some companies specialize in refurbishing phones, such as Sharaf DG and Fixerman. These companies may offer warranties and return policies, which can provide peace of mind.


Purchasing a refurbished phone can be a great way to save money while still getting a quality device. However, it’s important to take the time to determine the quality of the device before making a purchase.

Remember the factors to consider when determining the quality and the tips for purchasing refurbished phones in  UAE. With the right research and knowledge, you can find a great refurbished phone that meets your needs and budget.


Q: Is it safe to purchase a refurbished phone in the UAE?

A: It can be safe to purchase a refurbished phone in the UAE as long as you take the time to research the seller, look for certifications, and consider the price.

Ensure to purchase from authorized retailers or reputable refurbishing companies, and ask questions about the refurbishing process and any warranties or return policies. Inspecting the phone in person before purchasing can also provide peace of mind.

Q: Can refurbished phones be returned in the UAE?

A: It depends on the seller or refurbishing company. Some may offer return policies for refurbished phones, while others may not.

Check the device’s warranty or return policy before purchasing, and ask about the specific terms and conditions. If a return policy is offered, familiarize yourself with the process and any associated fees.

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