Rasa, a leading conversational AI technology provider, announced the launch of its new Generative AI-native enterprise conversational platform. “For the first time, Rasa is democratizing generative AI, by making it accessible to enterprises in a manner that is fully transparent, reliable, and trustworthy. Rasa reduces the complexity of building AI assistants to a minimum and simultaneously ensures ease of use via an intuitive UI throughout the whole organization.” Soufiane Houri, Chief Product Officer at Rasa.
Seizing the opportunity to provide natural-sounding interactions through automation, Conversational AI enhances customer engagement and experience. In industries such as banking, insurance, and telecommunications, focusing on optimal conversational customer experiences is essential:1 “Rasa’s latest platform marks a revolutionary advancement in the realm of conversational AI. It effortlessly combines ease of use with advanced capabilities, and will enable us to securely leverage the potential of Large Language Models and create an even more intuitive conversational experience for our customers.” – Franz Weisenburger, Head of Innovation at Deutsche Telekom Service.
