OVERVIEW
RMM Built For The Future
N-able™ RMM is a cloud-based IT solution designed to make it easy for you to support and protect your customers—from day one. Get up and running fast with dashboards and alerts, built-in remote access, patching, automation, security features, and more. And when you’re ready, RMM can help you grow your business and expand your offerings effortlessly with additional security layers and add-on services.
SECURITY LAYERS AND ADD-ON SERVICES
Key Benefits
- NEW! Integrated Endpoint Detection and Response
- Get up and running—typically within minutes
- No contracts or minimum commitments
- Easy to use with little to no learning curve
- 100% cloud-based—no software to install or maintain
- Monitor all your devices from one dashboard
- Easily automate routine and repetitive tasks—no scripting experience required
- Simple, powerful patch management
- Built-in remote access for easy troubleshooting
- Onboard new customers and devices quickly
- Find issues fast with monitoring and active issues dashboards
- Add integrated features as your services expand
- Analyze network traffic to spot bottlenecks
- Free onboarding assistance and 24/7 support
- Boost your skills with business and technical courses at the MSP Institute—at no additional cost
- Dive into training, community forums, and more at the SWMSP Customer Success Center
Features at a Glance
100% cloud/SaaS model
- No need to install or maintain software, receive updates automatically
Cross-platform support
- Deliver the highest levels of service to your Windows®, Mac®, and Linux® user communities
Patch management
- Keep all your software up-to-date in a highly automated fashion for streamlined IT maintenance
Automation and scripting
- Create scripts to automate routine tasks using a simple drag-and-drop interface—no need to learn a scripting language or write a line of cod
Remote access
- Resolve tickets faster by repairing any workstation or server without leaving your desk
Reporting
- Generate the reports you need to make better decisions and demonstrate the value of your work
Remote monitoring
- Easily monitor workstations, servers, network devices, and mobile from within a unified dashboard
Network discovery
- Identify new devices as they come onto the network and bring them under management with a single click
Integrated Features
Endpoint Detection and Response
- Prevent, detect, and respond to ever-changing threats—and recover quickly when ransomware or other exploits strike
Managed antivirus
- Leverage an antivirus solution that employs robust malware protection
Web protection
- Safeguard users from visiting malicious websites that could harm your network and devices
Backup and recovery
- Back up files faster and (in the event of a disaster) restore full systems, typically within minutes
Mobile device management
- Monitor, maintain, and keep track of the company and employee-owned (BYOD) mobile devices
Ticketing
- Integrate with PSA solutions and improve efficiency by managing tickets from N-able RMM to supported PSAs
Risk intelligence
- Identify sensitive, hard-to-find data and calculate the risk of a data breach in monetary value
Email security
- Leverage best-in-class email security, continuity, and archiving high performance
NetPathTM
- Monitor the connectivity of your end users to their most critical cloud, on-premises, or hybrid applications
Password and documentation management
- Efficient, encrypted password and credential management
