In this technical era, thousands of people use the Rockspace extender to get high-speed internet throughout their house. This device has many cool feature users like the most. But, being an amazing networking device it also has some technical complications that disturb the internet experience of the users. Recently users face the Rockspace extender not showing SSID Rockspace_ext. If you are also stuck in the same issue and looking for an easy to follow guidance, then you are at the right place. In this post, we will tell you about the most working and effective troubleshooting tips to fix it in no time. Keep reading!
Tips to Fix Rockspace Not Showing SSID
Step 1: Double-Check the Basics
Before diving into complex tips, let’s start with the basics:
- Ensure that your Rockspace Extender is properly plugged into a power outlet and receiving power.
- Confirm that the extender is within a reasonable range of your main WiFi router.
- Make sure that all the necessary cables and connections are securely in place.
Step 2: Reboot the Extender
Sometimes, a simple reboot can solve many connectivity issues and also remove the technical glitches that occur due to over-usage. Here’s how to do it:
- Unplug the Rockspace Extender from the power outlet.
- Wait for about 10-15 seconds to recover the device from temporary hiccups.
- Plug the extender back in and wait for it to fully power up. This may take a minute or two.
Step 3: Update the Firmware
Now you should update the firmware of your device, maybe your device running on its outdated version. So, check the firmware version first. You can do this by accessing the Rockspace extender setup page using the default IP or web address. If you see the firmware of the device is obsolete then update it at the same time. Below we mentioned the important requirements that you must need during the update process:
- Default IP or web address.
- A device like a laptop, computer, or mobile.
- Updated internet browser.
- Active and stable internet connection.
- Default username and password.
Once you have all the things at hand you will be ready to perform the firmware update process on the Rockspace extender.
Step 4: Reduce the Distance
You can also face this problem if you place your device at an excessive distance from each other. So, check the distance between the devices. If you see there is a long distance between the devices, then take the extender near the host router. By doing this you remove the communication gap between the devices and connect them securely.
Step 5: Factory Reset the Extender
If the SSID issue persists, performing a factory reset might help:
- Locate the reset button on your Rockspace Extender. It’s usually a small hole labeled “Reset.”
- Using a paperclip or a similar tool, press and hold the reset button for about 10-15 seconds. You might need to use a bit of force.
- Release the reset button. The extender will now reset to its default settings.
Step 6: Connect to the Extender
Once the extender has been reset, you’ll need to connect to it using a computer or a mobile device:
- On your device, go to the list of available WiFi networks (WiFi settings).
- Look for the default SSID of the Rockspace Extender.
- Connect to this SSID using the default WiFi password provided with the extender.
Hence, in this way, you can fix the Rockspace extender not showing the SSID issue.
Conclusion
Troubleshooting a Rockspace Extender not showing the SSID might seem daunting at first, but by following these simple steps, you can often resolve the issue on your own.